A Windows Application will not close (Crashed)

If the following steps do not resolve your issue, please don’t hesitate to contact our Helpdesk. We're always happy to assist you further.

Step 1:

Right click your task bar located at the bottom of your screen and click on “Task Manager”

Step 2:

Whilst in the processes tab, find the application that is stuck.

Step 3:

Once you’ve located the application, right click it and click “End Task”. If the process doesn’t want to close, repeat this step until it closes.